Welcome to the LPE Agent Portal. 

We are so pleased you’ve signed on to help your customers join LPE. Finally, locals have the power to choose their electricity provider. We are proud to be the local Aussie electricity provider.

Like you, we’re local and we believe in supporting the local community. We’re excited you’re here to help support the local community and as we grow provide more local jobs.  

We can’t wait to meet your customers and once more, thank you so much for your support.

FAQs

All you need to know
How do I sign my customers up to LPE?
You can use the signup button above to sign up your customers to LPE. When using the form, please remember to include your Agent ID so we can identify you.
Where do I find my agent ID?
Your agent ID was supplied on your signup agreement, if you can't locate it please contact us on info@localityenergy.com,au or 1800 040 168.
What happens once I sign up a customer to LPE?
Our customer care team take care of all the details for you and the customer. The customer won't need to contact their current electricity provider - we take care of it all. A welcome pack will be sent to the customer within 10-14 business days with their account information. They will also receive the last bill from their old provider.
I have a question I cant find the answer to, who can help?
You can always contact us and speak to our friendly QLD customer care team 1800 040 168 or chat online now.
My customers has questions, where can I find more information?
We have plenty of information here and you can also check out our FAQs. Have a weird question you can answer? Why not drop us a line 1800 040 168 and we will help you out.
How can I order more marketing collateral?
Would you like more flyers, posters, window stickers or goodies? Please fill in this form and we will get some more sent out to you.
What marketing collateral will I receive?
We have flyers, posters, branded lollies and window stickers for you to use. You can view them all here.

Here are some questions your customers might ask.

Can't find what you're looking for? You can always contact us and speak to our friendly QLD customer care team 1800 040 168 or chat online now.
Where are you based?
We're 100% Australian with a customer care team based in the Sunshine Coast.
Can I speak to someone?
We're here if you need us. Our friendly customer care team can be contacted on 1800 040 168 or chat online now.
Are you Australian owned?
We're 100% Australian. By joining LPE, you are helping an Aussie business to keep their lights on, and you’re supporting your locals – the community, local jobs and our local economy.
Do you support the local community?
By joining LPE, you are helping an Aussie business to keep their lights on, and you’re supporting your locals – the community, local jobs and our local economy. And in turn, we will take care of you. Join LPE today.
Am I locked into a contact?
Here at LPE, we don't have lock-in contacts on our plans. You can exit at any time.
Is it easy to switch to LPE?
Switching is easy, simply call our Customer Care Team on 1800 040 168 or sign up online and we will take care of the rest for you. No need to contact your old provider! All you'll need to switch is your details and proof of identity such as a Drivers Licence or Medicare Card.
Help! My power is out. Who do I call?
If your power goes out, please contact your distributor Ergon: 1300 135 210
I Stock 1035905842

Can't find what you're looking for? See more FAQs. You can always contact us and speak to our friendly Australian customer care team 1800 040 168 or chat with us online. We are always here when you need us!

I Stock 1130397505

From time to time, you might be charged extra fees and charges. You can view them all here. For more information, please contact our local care centre on 1800 040 168

I Stock 1129808121

Our rate is always a mate's rate with our best rates upfront. Plus we always try to save you a dollar! See the breakdown of our rates. Should you need more information, feel free to give our friendly team a call 1800 040 168 or chat with us online.

I Stock 1092607968

Would you like more flyers, posters, window stickers or goodies? Please fill in this form and we will get some more sent out to you.

Want to speak to someone?

Fill in your details and our friendly Queensland team will be in touch.

Business contact 85 Speak to LPE. Arrange a Callback.
Choose an option...