Important information

Energex Customer Update

LPE Rate increases to 150% above by Mid-June. Act Now.

It is now unavoidable, and we must increase our rates.

The transfer process to alternative providers is taking longer than expected. Please start the process asap to avoid the rate increase.Important information regarding your LPE electricity account.

The Queensland wholesale electricity market is experiencing extreme and consistent price volatility never previously seen. Unfortunately, LPE is no longer in a position to provide competitive rates to our (on market) residential and business customers in the Queensland region. 


The rolling average cost of wholesale electricity for the month of May is trading at $380 MWh compared to the end of April last year when it was sitting at $53 MWh. This is an increase of 611%.


We are now faced with no alternative but to significantly increase our rates.  

We are grateful for your support of LPE but know it is not in your best interests to continue to have your electricity supplied by us due to the financial impact these price rises will have. 


We strongly recommend that you seek an alternative supplier immediately to avoid extremely high electricity bills.

LPE Rate Increase from Mid-June by at least 150%

You will receive a price change notification outlining your current and new pricing shortly. 


We really want to avoid hurting our valued customers with such a substantial and unavoidable price increase and ask you to urgently seek an alternative supplier.  We are aware that there are delays in transferring your account, insist on a rapid or fast transfer from your new provider. 


Act Now - Get a Better Rate Elsewhere go to energymadeeasy.com.au

You can review and choose a more competitive electricity provider via www.energymadeeasy.gov.au, the Government-run website which enables you to compare electricity providers. 


ACT NOW - choose another electricity provider to avoid these high electricity prices. 

Why are your increasing your prices?

The Queensland Wholesale electricity market is experiencing extreme and consistent price volatility that we have never seen before.  

The wholesale prices for Queensland are currently 600% higher than this point last year. Simply, this means LPE is no longer able to offer you great rates.  

It is now unavoidable, we must increase our rates. 

What can I do?

We recommend you transfer to another electricity retailer (such as AGL) and compare energy plans on www.energymadeeasy.gov.au 

How much will your prices increase?

At this point in time, LPE cannot give you an exact price increase. But please be aware that rates we are increasing your c/kWh usage rate by over 123% by 3rd  June 2022.  

You will receive a Price Change Notification outlining your current and new pricing shortly. 

Will you be sending our more information?

 You will receive a Price Change Notification outlining your current and new pricing shortly. 

What can you do now?

You can review and choose your electricity provider via www.energymadeeasy.gov.au, the Government-run website which enables you to compare electricity providers. 

How long does it take to Transfer?

It will only take a few days. 

Will LPE be closing?

No - LPE will continue to provide solar and strata services, which we are known for. 

We will also continue to support many of the community activities we are involved in and look forward to making a positive difference where we can. 

I need more information

Please email us at info@localityenergy.com.au