Our Standard Fee Schedule

Our Standard Fees

The following charges apply to all customers in all regions and states, unless stated otherwise.

Fee Name

Fee Description

Fee (incl. GST)

Credit Card Payment Fee

This fee is applicable for payments made with a credit card. Additional fees may be charged by your bank.

1.1%

Paper Bill Fee

This fee will be applied for each bill sent by LPE to you by post. Not applicable for NSW customers.

$1.93

Late Payment Fee

This fee will be applied when payment in full is not received by the due date.

$14.95

Direct Debit Dishonour Fee

This fee will be applied when LPE attempt to process a payment authorised by you and LPE receive a dishonour notification from your bank.

$8.80

Post Billpay Fee

This fee will be applied for a bill paid over the counter at Australia Post. This service is available to Embedded Network customers only.

$2.10

Energex Fees

The following fees are charged to us by Energex and LPE may pass these costs on to you.

Fee Name

Fee Description

Fee (incl. GST)

RE-EN VSI (After Hours/Weekend)

This fee will be applied when you move into a property that is disconnected from power and a visual inspection is required outside business hours or on weekends.

$132.40

Special Read (Transfer)

This fee will be applied when you transfer on a special read or request a special read at any time.

$12.68

Failed RE-EN VSI/DE-EN (Weekday)

This fee will be applied when a visual inspection or de-energisation was scheduled during business hours but couldn't be completed due to unsafe or hindered access.

$112.43

Failed RE-EN VSI/DE-EN (After Hours/Weekend)

This fee will be applied when a visual inspection or de-energisation was scheduled outside business hours or on weekends but couldn't be completed due to unsafe or hindered access.

$157.45

Failed Special Read/DE-EN (Weekday)

This fee will be applied when a special read was scheduled during business hours but couldn't be completed due to unsafe or hindered access.

$8.32

Failed Special Read/DE-EN (After Hours/Weekend)

This fee will be applied when a special read was scheduled outside business hours or on weekends but couldn't be completed due to unsafe or hindered access.

$10.81

RE-EN after DNP (Weekday)

This fee will be applied when you get reconnected after being disconnected for non-payment during business hours.

$54.90

RE-EN after DNP (After Hours/Weekend)

This fee will be applied when you get reconnected after being disconnected for non-payment outside business hours or on weekends.

$92.61

Abolishment (CT Meter)
This fee will be charged to abolish supply and decommission a NMI. Works are done during business hours and may take up to 20 business days.
$503.43
Abolishment (No CT Meter)
This fee will be charged to abolish supply and decommission a NMI. Works are done during business hours and may take up to 20 business days.
$419.52
Abolishment expedited (CT Meter)
This fee will be charged to abolish supply and decommission a NMI. Works are done outside business hours and may take up to 5 business days.
$705.02
Abolishment expedited (No CT Meter)
This fee will be charged to abolish supply and decommission a NMI. Works are done outside business hours and may take up to 5 business days.
$587.52
Meter Removal (CT Meter)
This fee will be charged to remove the electricity meter. Works are done during business hours and may take up to 20 business days.
$335.62
Meter Removal (No CT Meter)
This fee will be charged to remove the electricity meter. Works are done during business hours and may take up to 20 business days.
$83.91
Meter Removal expedited (CT Meter)
This fee will be charged to remove the electricity meter. Works are done outside business hours and may take up to 5 business days.
$470.02
Meter Removal expedited (No CT Meter)
This fee will be charged to remove the electricity meter. Works are done outside business hours and may take up to 5 business days.
$117.50

 

Ergon Fees

The following fees are charged to us by Ergon and LPE may pass these costs on to you.

Fee Name

Fee Description

Fee (incl. GST)

RE-EN VSI (After Hours/Weekend)

This fee will be applied when you move into a property that is disconnected from power and a visual inspection is required outside business hours or on weekends.

$132.40

Special Read (Transfer)

This fee will be applied when you transfer on a special read or request a special read at any time.

$39.58

Failed RE-EN VSI/DE-EN (Weekday)

This fee will be applied when a visual inspection or de-energisation was scheduled during business hours but couldn't be completed due to unsafe or hindered access.

$98.01

Failed RE-EN VSI/DE-EN (After Hours/Weekend)

This fee will be applied when a visual inspection or de-energisation was scheduled outside business hours or on weekends but couldn't be completed due to unsafe or hindered access.

$128.83

Failed Special Read (Weekday)

This fee will be applied when a special read was scheduled during business hours but couldn't be completed due to unsafe or hindered access.

$8.89

Failed Special Read (After Hours/Weekend)

This fee will be applied when a special read was scheduled outside business hours or on weekends but couldn't be completed due to unsafe or hindered access.

$11.55

RE-EN after DNP (Weekday)

This fee will be applied when you get reconnected after being disconnected for non-payment during business hours.

$54.90

RE-EN after DNP (After Hours/Weekend)

This fee will be applied when you get reconnected after being disconnected for non-payment outside business hours or on weekends.

$132.40

RE-EN after DNP Main Switch Seal (After Hours/Weekend)

This fee will be applied when you get reconnected at the main switch seal after being disconnected for non-payment outside business hours or on weekends. Sticker removal.

$132.40

RE-EN after DNP Main Switch Seal (Non Payment)

This fee will be applied when you get reconnected at the main switch seal after being disconnected for non-payment without paying your bill. Sticker removal.

$54.90

Abolishment (CT Meter)
This fee will be charged to abolish supply and decommission a NMI. Works are done during business hours and may take up to 20 business days.
$521.39
Abolishment (No CT Meter)
This fee will be charged to abolish supply and decommission a NMI. Works are done during business hours and may take up to 20 business days.
$423.38
Abolishment expedited (CT Meter)
This fee will be charged to abolish supply and decommission a NMI. Works are done outside business hours and may take up to 5 business days.
$685.39
Abolishment expedited (No CT Meter)
This fee will be charged to abolish supply and decommission a NMI. Works are done outside business hours and may take up to 5 business days.
$556.56
Meter Removal (CT Meter)
This fee will be charged to remove the electricity meter. Works are done during business hours and may take up to 20 business days.
$392.02
Meter Removal (No CT Meter)
This fee will be charged to remove the electricity meter. Works are done during business hours and may take up to 20 business days.
$98.01
Meter Removal expedited (CT Meter)
This fee will be charged to remove the electricity meter. Works are done outside business hours and may take up to 5 business days.
$515.33
Meter Removal expedited (No CT Meter)
This fee will be charged to remove the electricity meter. Works are done outside business hours and may take up to 5 business days.
$128.83