Not only are our prices some of the lowest in the country, our standard fee schedule is just as low.
Please find below a summary of our standard fees and charges.
| Fee Type | Fee Description |
|---|---|
| Late Payment Fee | Fixed Rate $14.00 (incl. GST), this will be applied when payment in full is not received by the due by date. |
| Account Establishment Fee | An account establishment fee of $25.00 (incl. GST) may apply. |
| Direct Debit Dishonour Fee | Fixed Rate $8.00, this will be applied when LPE attempt to process a payment authorised by you and LPE receive a dishonour notification from your bank. This amount is subject to GST |
| Reminder Notice | Fixed rate of $4.50 for a single first reminder notice to you by LPE for an unpaid bill. This amount is inclusive of GST |
| Disconnection Fee | If your premise is disconnected/reconnected (e.g. when you move in or out) a disconnection/reconnection fee may apply. These fees do change from time to time. |
| Reconnection Fee | If your premise is disconnected/reconnected for non-payment of a bill, you will be charged a fee/s and advised of the fee prior to disconnection. |
| Paper Bill Fee | Fixed rate of $1.93 (incl. GST) for each bill sent by LPE to you by post. |
| Post Billpay | Fixed rate of $2.10 for each bill you pay over the counter at Australia Post. This amount is inclusive of GST |
| Credit Card Payment Fee | A fee of 1.1% (inclusive of GST) is applicable for payments made with a credit card. Other fees may be applied by your bank |
| Cheque Dishonour Fee | Any bank pass through costs plus any late fees will be applied when LPE attempt to process a payment by you by way of cheque and LPE receive a dishonour notification from your bank. |