Our Standard Fee Schedule

Not only are our prices some of the lowest in the country, our standard fee schedule is just as low.

Please find below a summary of our standard fees and charges.

Fee TypeFee Description
Late Payment FeeFixed Rate $14.00 (incl. GST), this will be applied when payment in full is not received by the due by date. 
Account Establishment FeeAn account establishment fee of $25.00 (incl. GST) may apply.
Direct Debit Dishonour FeeFixed Rate $8.00, this will be applied when LPE attempt to process a payment authorised by you and LPE receive a dishonour notification from your bank. This amount is subject to GST
Reminder NoticeFixed rate of $4.50 for a single first reminder notice to you by LPE for an unpaid bill. This amount is inclusive of GST
Disconnection FeeIf your premise is disconnected/reconnected (e.g. when you move in or out) a disconnection/reconnection fee may apply. These fees do change from time to time.
Reconnection FeeIf your premise is disconnected/reconnected for non-payment of a bill, you will be charged a fee/s and advised of the fee prior to disconnection.
Paper Bill FeeFixed rate of $1.93 (incl. GST) for each bill sent by LPE to you by post. 
Post BillpayFixed rate of $2.10 for each bill you pay over the counter at Australia Post. This amount is inclusive of GST
Credit Card Payment FeeA fee of 1.1% (inclusive of GST) is applicable for payments made with a credit card. Other fees may be applied by your bank
Cheque Dishonour FeeAny bank pass through costs plus any late fees will be applied when LPE attempt to process a payment by you by way of cheque and LPE receive a dishonour notification from your bank.