Residents

At LPE, we provide communities with what is known as an ‘Embedded Network (EN)’; these are a private electricity network that supplies multiple homes and/or businesses within a community, such as apartment buildings, townhouse complexes, caravan parks, or shopping precincts. In an Embedded Network, the site owner appoints someone like LPE to manage electricity supply. LPE bulk-purchases energy from a retailer and “on-sells” it to residents through individual meters, often at lower rates than buying directly from a retailer.  

The Benefits of Being in an Embedded Network with LPE

Being part of an Embedded Network can offer:

  • Lower electricity costs – Savings for owners and tenants through bulk energy purchasing
  • Simplified billing – One provider managing metering and bills
  • Access to innovative solutions – Options like solar, battery storage, hot water, and EV charging for communities and new developments
  • Consumer Protections – Residents in embedded networks still have protections under the National Energy Customer Framework (NECF), including hardship programs, complaint rights etc

Information for Residents.

Connect Me

Moving In or purchased a property?

Move Out

Moving out or sold a property?

My Account

Want to view your account online?

Paying My Bill

Want to pay your bill?

Help Centre

Needing help?

LPE Broadband

Affordable broadband by LPE

AP2U

Our Billing Agent Service

Testimonials

My Account

LPE now has an online customer portal where you can view your account history, make payments, download invoices, update contact details, and more. 

For enquiries such as these, feel free to log into your portal using the link provided.

Simply click on ‘Forgot Password? First Time User?’ to register and then enter your Email Address to be sent a password reset link.

You will be sent an email with a link to set up a password within 1 minute, note that this may also go to your junk/spam folder.

FAQs?

All you need to know.

Moving In

If you are moving in or purchased a property, please sign up using our Connect Me form.

If you are moving out or have sold a property, please complete our Moving Out form.

If you need help paying your bill, require a payment extension or plan, or are experiencing financial difficulty, please click here for support

How can we help?

You can view our knowledge articles to help assist you by visiting our Help Centre.