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We have lots of information, tips and tricks to help.
What are the ways I can pay my bill?
We have several options for paying your bill at LPE. At the bottom of your bill, you will find your payment options, including • BPay • Direct Debit • Online • Over the Phone • Post Office (Embedded Network Customers Only) If you are unsure and would like to discuss this further, our friendly customer care team can assist you. Just drop us a line via chat or call on 1800 040 168.
Why are my bills high?
There are many reasons your bills could change, and why they could be higher sometimes. These include: • Length of the billing period • Seasonal conditions and hotter weather • Extra people in the household • Outstanding money from the previous bill • Concession rebates (if applicable) not applied. We have some useful tips to reduce your electricity usages. Check out our blog. For further information, please contact our Customer Care Team on 1800 040 168 or send us an email to
Where can I find your rates?
At LPE we supply electricity to all types of customers, with all different requirements. You can see our Products and Rates here: To help us understand the best option for you, we first need to identify if you are from one of our embedded network sites, our common area communities, our solar communities, or our everyday household and business customers. To make sure we give you the most accurate rate, we'd like to chat to you in person on 1800 040 168 or alternatively, feel free to send our customer care team an email on
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Our Blog

We give you all the tips and tricks to save money on your electricity.
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Dec - 04 - 2020

Keep your cool with summer electricity bills

Get ready for summer! Higher temperatures can mean higher electricity use and higher bills