Trouble Paying Your Bills?
Having trouble paying your bills, request a payment plan here.
Contact Information
Corporate Contacts
Outages and Emergencies
If you are concerned that a significant incident or fault poses a risk to life or property, call 000 now.
If there's an electrical outage or fault in your area, you'll need to contact your energy distributor. They’re responsible for the supply of energy to your property – that is, the poles and wires, gas pipes, and connections.
Distributors are different depending on your area. You can locate your distributor’s contact details on the top right corner of your LPE bill, next to ‘Faults and Emergencies’.
Below, you’ll see a list of electricity Distribution Network Service Providers and their contact numbers and links to their help pages. If you are still unsure, please visit the Australian Energy
Regulator website: www.aer.gov.au/consumers/who-is-my-distributor.
QLD
Energex (South East Queensland)
Phone: 13 62 62
Website: www.energex.com.au/home/power-outages
Ergon (all areas outside South East Queensland)
Phone: 13 22 96
Website: www.ergon.com.au/network/outages-and-disruptions
NSW
Essential Energy
Phone: 13 20 80
Website: www.essentialenergy.com.au/outages-and-faults/power-outages
Ausgrid
Phone: 13 13 88
Website: www.ausgrid.com.au/Outages/Power-outages
Endeavour
Phone: 13 10 03
Website - power outages information: www.endeavourenergy.com.au
Contact LPE
Locality Planning Energy
Looking for more information or help? Our friendly local customer
care team is ready to help.
Chat to us now!
Address
PO Box 5737, Maroochydore BC QLD 4558
